Over the last couple months I have received a few emails in regards to payments and online financial things. So I thought I would share the answers with everyone so that most of the answers are available whenever members need them.
1. I am sure this comes as no surprise but there are sometimes glitches between the accounting software and HarvestHand (the online program). I am going to apologize for that right now and assure you that I probably just missed recording something in both places so please just email and ask me to look into it (firstname.lastname@example.org)
2. If you would like to pay online (via Paypal) you can start by selecting "Make Payment" once you have signed into your Taproot account.
3. Once you have select "Make Payment" you will be taken to a screen that lists your outstanding invoices. Here you can either select which invoices you would like to pay or you can enter an amount in the text box provided. You can then be directed to the Paypal website when you can sign into your Paypal account if you have one, set up a Paypal account if you would like one or continue as a Guest without a Paypal account.
4. When selecting which invoices you would like to pay, if you would like to see what the invoices are for, you can hold your cursor over the ? beside the invoice. A pop up will show you the details of the invoice. Please see picture below.
5. Statements sent from our accounting program have the total amount due on your account until the end of your shares regardless of which payment schedule you have selected.
6 When you sign onto your Taproot account, only the invoices that have come due (anything up until the present day) all depending on the payment schedule you selected. If you selected monthly payments, each month a new invoice will come due as of the 1st of that month. If you selected to pay in installments, the invoices will come due as outlined on your order confirmation email.
7. If you ever have any questions about your account, payments, invoices, or anything related to your Taproot finances please do not hesitate to email me (Falicia) at email@example.com I would much rather receive an email than have any one not understanding something. Other Taproot staff are not aware of your financial information so it is best just to contact the office directly.
I hope you all had a fun and safe Halloween. As I am sure everyone at Taproot Farms could tell you, I truly love holidays; even the ones that are not really classed as holidays, such as Halloween.
The farm is slowly starting to decline in staff members as the harvesting progressing, though the office is as busy as ever. There are so many conferences and training sessions lately. The next large conference is the ACORN conference in late November taking place in New Brunswick. Last year I was not able to attend and to be honest I figured other Taproot staff would benefit far more than I would from a gathering of farmers and sharing of farm knowledge, but this year there are actually sessions about efficient office work and record keeping. Everyone at Taproot is working together to make sure we all get to take part in this great experience; even I get to go! I am very excited to be part of it as this will enable me to be better at my job; always room for improvement.
I have always really enjoyed working at Taproot Farms. I have been part of the Taproot team for two years now (wow!). Over the past couple months we have all been working on a new business plan for the farm. This whole process has made me realize that I want to be part of Taproot Farm for quite a while. It was so nice to be able to, as a group, look into the future and see what we want Taproot Farms to look like.
Here's to another five great years and hopefully many more after that.
Have a wonderful day and try to stay toasty in this frosty weather!
Teri has mentioned to me a couple times about writing a blog post for the newsletter so here it goes.
For those of you who don't know, I'm usually the one behind the financial response emails or the quarterly statements. I've been with Taproot Farms for almost 2 years now and those two years have flown by faster than I can believe. In those two years record keeping responsibilities have shifted and systems have changed.
Just a few notes on the financial/payment topic.
I appreciate some of you switching to email transfers; they are working out great. For those of you who are using PayPal, cheque or cash; that works out great too.
In September I will be sending out quarterly statements. These statements are generated by our accounting software, Quickbooks, which is not connected to your online accounts in anyway other than Teri or myself entering data manually so if there are differences please do not be alarm. I am trying my best to make sure everything is as accurate as possible but there are things that do not get recorded correctly despite my/our best efforts.
While on the subject of things not being recorded properly, if you do notice something on your account that does not seem correct you are always more than welcome to email your questions/concerns to firstname.lastname@example.org I am in the office Monday to Friday 8am to noon so please be patient with me as it may take me a day to respond but I will get back to as soon as possible
While I'm noting things, things on the farm this year have just been beautiful. I am sure they always have been but this year I have vowed to truly slow down and enjoy everything it has to offer. Even my walks in from the drive way are refreshing. I get to look at the tunnels and the flowers, and I get to hear the pigs snorting away in the field. I think I have really just begun to realize how blessed I am to be part of such an amazing operation right here at home. We love to see people out on the farm so please come out an enjoy this beautiful slice of Annapolis Valley.
Hello everyone! It was brought to my attention that some of you may be having a hard time using up all of your cucumbers. A member sent me these links on how to FREEZE your cucumbers. I have never heard of this or tried it but I'm going to have to now. I thought some of you may find these links helpful. I am going to try the first one this weekend. Thanks so much for sending these links.
There has been so much excitement on the farm lately. The veggies are coming out of the ground, being washed and then sent to wholesale or boxed up and sent to CSA members. Lately it has been happening all in one day so the veggies people are receiving are so fresh. I just think it's amazing how everyone works together to make this happen. Over the past few days I have been thinking about how amazing my experiences have been at Taproot Farms. Yesterday I was able to take part in something I have never been able to.
I had seen the first piglets that were born for a few days but then they were moved but I had no idea where. Yesterday Patricia asked Patrick, Louise and I to go down into the field so we took off down into the field where we found Patricia, Gerald and Tim standing in the pig pen with two of the piglets running around while the rest were in the enclosure with the sow. Then we had to try to corral these two piglets into the enclosure. To add a little more difficulty to the task the piglets can wiggle themselves through the fence. Of my. Six adults trying to catch two piglets the size of cats sounds so much easier than it is. If you have never corralled piglets, you have no idea what you are missing. It was truly a Valley experience. I enjoy working with animals and those piglets were no exception but I'd be lying if I said I wasn't thrilled when they were in their pen with their mama.
Not many people can say it but I truly enjoy my job, every piglet chasing minute of it.