With the first couple of months gone by in the CSA now, we're a couple of payments in for most of you, and many of you have had some questions about this process. Things have changed a bit this year from other years, in that we have started to use Harvest Hand (the software that runs our website) to keep track of payments. We're doing this so that you will be able to self-serve on a lot of questions, such as how much is owing on your account, and what your monthly payment amount is.
*This will not affect you if you have paid in full, so you can skip it if you are one of those people (thanks!). Otherwise, it's helpful if everyone can read it so we're all on the same page*
In the past we have used only our accounting software (Quickbooks) to keep track of payments. Right now we are doing a blend of both, just to ensure everything is correct for now.
What this means for you as a member:
Being able to log in to your TapRoot account is very important, so that you can check balances and know when payments are due. Your username and password were created when you signed up. Your username is not your email address. If you have forgotten your username, I can retrieve it for you (firstname.lastname@example.org). If you know your username but have forgotten your password, there is a password retrieval function that you can use on the website.
We will NOT be sending you a monthly statement, as this will all be accessible online.
If you have signed up for Monthly or Quarterly online payments, you need to log in to your account when your payment is due and make the payment. We will not send individual reminders about making payments.
Post-dated cheques work great for us. How things work here is that Falicia waits until the Friday of the first full week of the month to deposit them. We get charged by the bank to do deposits, which means we try not to do them every time we have a few cheques, but like to wait until after the first week of the month has passed, as some folks do mail cheques each month or give them to the delivery drivers. I can't stress enough how much easier post-dated cheques are for us, so if it's possible for you to send them, that's great.
*Very important: If you have provided us with post dated cheques, when you log in to your account each month you will still see your balance for the month until shortly after the cheque has been deposited. If you are seeing multiple invoices showing as due on your account, do email us and we can sort it out.
If you would like a copy of your statement, or if you have questions about payment, please email Falicia at email@example.com
We will periodically do a check of the system and email folks who have payments outstanding. If you are struggling to keep up with the payment schedule, or need any sort of accommodation, we're happy to help. If something comes up in your life, we can put a hold on depositing your cheque so long as we have AT LEAST 1 week's notice from the date that the cheque is for.
Thanks so much!!
This week, our meat shareholders are receiving ground mutton in the shares, and here's a recipe!
With our fruit share we've been getting sooo many apples, love it! just had to find a way to use them all before they got bad. Well my daughter went to a "Betty Crocker" Camp with her girl guides a few months ago and brought home this recipe for Apple Butter Jelly
As I said, this recipe can easily double, or triple depending on how many apples you have. It's REALLY good.
We had a really lovely time. The piglets and pigs for that matter were a huge hit with my 2 and a half year old! We met Teri and Patricia and a few other folks who were great and very welcoming. I think we picked a really fantastic time to visit the farm and were happy to introduce the area for the first time to my in-laws from Vancouver.